Ticketing Guidelines
Our ticketing system allows you to send items nationwide. Which ticket to select and how many to use will depend upon the destination, weight and size of your item. The following information is intended as a guide only.
If you are unsure, please contact your local branch.
- Which ticket do I need?
- Signature
- How many tickets do I need?
- How to calculate size
- Residential Ticket
- Saturday Deliveries
- Rural Deliveries
Which ticket do I need?
We offer a range of tickets and what ticket you use depends on the destination of your item. Your local Ticket Reference Guides will help you determine which ticket to use.
The table below lists our standard tickets but other tickets may be available in some areas. Alternatively you can contact your local branch for more information.
| Ticket Type | Tickets Per Book |
|---|---|
| Local | 30 |
| Outer Area | 30 |
| Regional | 30 |
| Within Island | 20 |
| Between Islands | 20 |
| Between Islands Two Day | 20 |
| *Saturday Delivery | 10 |
| *Rural Delivery | 10 |
*Please see below for more information on Saturday and Rural deliveries.
Signature
Our service standard is to provide signatures with every delivery. If you do not require this, please download the Authority to leave form and fax to your local branch.
How many tickets do I need?
It may be necessary to attach more than one ticket to your item depending on the weight or size and also the destination. If you are unsure, please contact your local branch.
How to Calculate Size
 |
 |
| Use the following calculation A x B x C = m3 e.g. 0.3 x 0.3 x 0.5 = 0.045m3 |
Use the following calculation A x A x C = m3 e.g. 0.3 x 0.3 x 0.5 = 0.045m3 |
- 1. Take the measurement of each dimension in centimetres
- 2. Calculate size = Length x Width x Height (Max = 0.100m3)
E.g. Length 50cm, Width 30cm, Height 30cm = 0.5 x 0.3 x 0.3 = 0.045m3 - 3. If you don't know the weight you can estimate it
Calculating Weight = Length x Width x Height x 200 (Max = 25kgs) E.g. Length 50cm, Width 30cm, Height 30cm = 0.5 x 0.3 x 0.3 = 0.045 x 200 = 9kgs - 4. From the above table identify your destination and how many tickets
should be applied
E.g. If you were sending a 0.045m3 item to a destination within the island and it weighed 9kg you would need 2 tickets
Residential Ticket
Post Haste can deliver your items to residential addresses nationwide. To send an item to a residential address simply place a residential ticket on your express pack or ticketed item along with the standard delivery ticket.
Residential tickets can be pre purchased and are available in books of 10.
Please note:
The Post Haste policy is that no items should be delivered if the premises are unattended. If you think that there will be no one at the address to accept delivery of the item, and you are happy for it to be left without a signature being obtained as proof of delivery please download the authority to leave form, fill this in and fax to your local Post Haste branch.
This authorisation form will ensure your consignment is delivered if the premises are unattended during the time of delivery and indemnifies Post Haste against any damage or loss.
Residential deliveries will be completed by 6pm. This service may add an additional day to our normal service standards.
Please contact your local branch or phone
Customer Services on
0800 106 828.
Saturday Deliveries
For a Saturday delivery to the main metropolitan areas simply attach a Saturday delivery ticket to your ticketed item and label your item clearly 'Saturday delivery'.
For Saturday delivery outside of the main metropolitan areas please contact your local branch or phone Customer Services on 0800 106 828.
| Alexandra | Gore | Masterton | Tauranga |
| Ashburton | Greymouth | Napier | Timaru |
| Auckland | Hamilton | Nelson | Upper Hutt |
| Blenheim | Hastings | New Plymouth | Wairoa |
| Christchurch | Havelock North | Oamaru | Wanaka |
| Cromwell | Invercargill | Palmerston North | Wanganui |
| Dunedin | Kaikoura | Queenstown | Wellington |
| Feilding | Lower Hutt | Rotorua | Whakatane |
| Gisborne | Mt Maunganui | Taupo | Whangarei |
Rural Deliveries
Post Haste have the ability to deliver to rural addresses nationwide. To send an item to a rural address simply place a rural ticket on your express pack or ticketed item. This is in addition to our standard base tickets.
Rural tickets can be pre purchased and are available in books of 10.
Please note: Signatures may not be available for rural addresses. Rural deliveries may take an additional 24hours.
Contact your local branch if you are unsure if your destination is rural or not.